How do I reset my password?

How do I reset my password?

Click 'Forget Password' on the login page and a password reset link will be sent to your email address. If you're still having issues just email us at hello@prosple.com or get in touch via our Live Chat.
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    • How do I reset my password?

      Click 'Forget Password' on the login page and a password reset link will be sent to your email address. If you're still having issues just email us at hello@prosple.com or get in touch via our Live Chat.
    • How do I change the email address associated with my Prosple account?

      Our Customer Success team can assist you with this, just send us an email to hello@prosple.com or get in touch via our Live Chat.
    • How do I add another user to our employer portal?

      Our Customer Success team can assist you with this, just send us an email to hello@prosple.com or get in touch via our Live Chat and we'll send them an invitation to access the portal. Don't forget to include your colleagues name and email when you ...
    • New Approach to Review Scores: What is changing?

      Until now, whenever Prosple received a new set of reviews from an employer, we would delete all previous reviews for that employer and replace them with the new set. On one hand, this approach meant that the reviews on Prosple reflected only the most ...
    • Why can't I change the status of the applicant?

      Sorry to hear you're having a bit of trouble updating your profile. Here's a few steps you can take to troubleshoot: Check your Internet Connection: Make sure you have a good internet connection; a weak connection can cause issues. Try using another ...