How do I reset my password?

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• How do I reset my password?

  Click 'Forget Password' on the login page and a password reset link will be sent to your email address. If you're still having issues just email us at hello@prosple.com or get in touch via our Live Chat, here.

• How do I change the email address associated with my Prosple account?

  Our Customer Success team can assist you with this, just send us an email to hello@prosple.com or get in touch via our Live Chat.

• How do I add another user to our employer portal?

  Our Customer Success team can assist you with this, just send us an email to hello@prosple.com or get in touch via our Live Chat and we'll send them an invitation to access the portal. Don't forget to include your colleagues name and email when you ...

• What notifications will I receive from the portal?

  As an Employer using our platform, you’ll receive several important notifications to help you stay updated on your job postings and candidate interactions. Here’s a breakdown of the notifications you can expect and who will receive them: Notification ...

• New Approach to Review Scores: What is changing?

  Until now, whenever Prosple received a new set of reviews from an employer, we would delete all previous reviews for that employer and replace them with the new set. On one hand, this approach meant that the reviews on Prosple reflected only the most ...