I'm having issues updating my organisation's employer profile

I'm having issues updating my organisation's employer profile

Sorry to hear you're having a bit of trouble updating your profile. Here's a few steps you can take to troubleshoot:


  • Check your Internet Connection: Make sure you have a good internet connection; a weak connection can cause issues.

  • Try using another browser: Try Google Chrome, Mozilla Firefox, or Microsoft Edge and see if you can save your profile.

  • Complete all required fields: Go back to each section and check any fields that are marked in red.

  • Try Incognito Mode: You can also try using your browser's incognito or private mode to see if it works.


If you've taken all of these steps and you the problem still persists, please email hello@prosple.com. Be sure to include information about the issues you're facing, including any error messages. Thank you!



    • Related Articles

    • How do I update / edit my organisation's employer profile?

      Your employer profile is the first thing graduates see when they click your Organisations name on the network of Prosple sites. Firstly, you'll need to log in to https://portal.prosple.com/ **If you don’t have a login as of yet, please contact ...

    • How will students be able to see our employer profile / job?

      If you have just set-up your profile or posted a new job, it can take up to 24 hours for it to be published on the Prosple site (and any other sites in our network). To check if it is live - you can go to your employer profile on Prosple or one of ...

    • Can I embed links into the "About the Organisation" section of my profile?

      We generally recommend keeping the 'About the Organisation' section concise and free from embedded links. This helps maintain a clean and focused presentation of your organisation's information. However, if there's a specific reason you feel an ...

    • Why is the page automatically refreshing when I'm uploading to my profile?

      Here are some steps you can take to address the page refresh problem: Clear Browser Cache: Sometimes, a browser's cache can cause issues like this. Try clearing your browser cache and then attempt to create the job post again. Browser Compatibility: ...

    • Guidelines on updating and removing survey responses

      At Prosple we are committed to maintaining the integrity and authenticity of our Graduate Reviews. These reviews help students make informed choices and get the best possible start to their career. We will not edit these reviews, except for in the ...