Why can't I change the status of the applicant?

Why can't I change the status of the applicant?

Sorry to hear you're having a bit of trouble updating your profile. Here's a few steps you can take to troubleshoot:


  • Check your Internet Connection: Make sure you have a good internet connection; a weak connection can cause issues.

  • Try using another browser: Some users have reported issues with using Edge. Try Google Chrome or Mozilla Firefox.

  • Try to log out and back in: Sometimes, a simple signing out and back in would solve the problem.

  • Try Incognito Mode: You can also try using your browser's incognito or private mode to see if it works.


If you've taken all of these steps and you the problem still persists, please email hello@prosple.comBe sure to include information about the issues you're facing, including any error messages. Thank you!