Employer Profile and Account Management
How do I showcase our events on my profile?
This section allows you to highlight any events—both online and face-to-face—that your organization is hosting or participating in. To feature your events, follow these simple steps: First you need to login to https://portal.prosple.com/ (If you ...
How do I feature a video on my profile?
You can showcase your organization or internship and graduate programs by uploading videos from YouTube or Vimeo. To get started, follow these steps: First you need to log in to https://portal.prosple.com/ (If you don’t have a login, please contact ...
How do I submit a graduate story to my profile?
Graduate Stories are Q&A style articles in which we feature insights from your graduates. Creating these stories is a powerful way to showcase the authentic experiences of your graduates or interns. These stories offer valuable insights into life at ...
How do I add a career advice article onto my profile?
Why are career advice articles beneficial? Keeping advice articles updated on your employer profile is a great way to engage students and help them gain valuable insights into your organization. These articles offer a unique opportunity to share ...
How do I upload Diversity and Inclusion articles?
Enhance your organisation's profile by highlighting your commitment to diversity and inclusion. Follow these steps to add content: First you need to log in to https://portal.prosple.com/ - If you don’t have a login, please contact hello@prosple.com ...
How do I embed a badge into our Prosple profile?
Embedding badges on your website is a great way to showcase your achievements and build credibility with potential candidates. It's a simple process that allows you to highlight your company's success and reputation right on your homepage. For a ...
If you are experiencing a "character limit error".
This could be caused by the job summary field in the "Position Description" section, as this field only allows 150 characters. To check, just go to the "Position Description" section and update the summary section. If the issue persist please send a ...
Employer Profile Verification Process
At Prosple, we’re dedicated to creating a platform that students and employers can trust. To achieve this, we’ve implemented a thorough verification process to ensure that every job listing and employer profile on our site is legitimate. Our ...
How do I view and export a list of candidates?
Easily view and export the details of all candidates sourced through Prosple, to make managing your talent pool easier and more efficient! For more details on how to access and export candidate information, check out our full guide 'How to Use the ...
Can I promote a non-graduate related role?
At Prosple our primary focus is on graduate roles. However, we do have the flexibility to post non-graduate or casual roles on a case-by-case basis. This means we may be able to promote your specific role. For further details and assistance in ...
Is there a paid service to promote a job already online?
If you're interested in our paid services to promote a job that's already online, please send us an email at hello@prosple.com and let us know! Once you do this, one of our team members will reach out to you to provide information about the paid ...
Why am I getting a Vimeo Link error?
If Vimeo is giving you an error when trying to link a video, there are a few things to check: Ensure the link is correct: Make sure the Vimeo link is copied correctly and doesn't contain any extra characters or spaces. Video Privacy Settings: ...
Can I embed links into the "About the Organisation" section of my profile?
We generally recommend keeping the 'About the Organisation' section concise and free from embedded links. This helps maintain a clean and focused presentation of your organisation's information. However, if there's a specific reason you feel an ...
Issues saving a job opportunity
If you're having trouble saving a job, here's what you can do: Check that you have filled each required field. Refer to this article for more information: https://prosple.com/knowledge-base/employers/how-to-post-a-job Complete all required fields: Go ...
Can I open my Prosple account on multiple devices?
You should be able to open the employer portal on multiple devices. If you encounter any issues, please forward the error message to hello@prosple.com or send us a message on our live chat.
How do I reset my password?
Click 'Forget Password' on the login page and a password reset link will be sent to your email address. If you're still having issues just email us at hello@prosple.com or get in touch via our Live Chat.
How do I change the email address associated with my Prosple account?
Our Customer Success team can assist you with this, just send us an email to hello@prosple.com or get in touch via our Live Chat.
How do I add another user to our employer portal?
Our Customer Success team can assist you with this, just send us an email to hello@prosple.com or get in touch via our Live Chat and we'll send them an invitation to access the portal. Don't forget to include your colleagues name and email when you ...
How do I upload photos of our offices?
We can assist you with that one! Simply send the photos to hello@prosple.com together with a short description of each photo. For a detailed guide on how to add an office tour to your profile, click here to read the full article, here.
How to submit a 'Day in the Life' story
Showcasing what a graduate's typical day looks like is a great way to attract quality applications. Create day-in-the-life story articles that help students understand what it is like to work at your organisation. Here’s a live example: Adam Wong | ...
How to customise and update your organisation's employer profile
When graduates click on your organisation’s name across any Prosple site, they are welcomed into your employer profile—the first impression of your company. This page serves as the main overview, showcasing who you are and what you offer. It’s ...